At Roboway, we strive to provide cutting-edge robotic solutions that exceed your expectations. However, we understand that there may be instances where you need to return a product or seek a refund. Our Return and Refund Policy is designed to ensure a smooth and transparent process for our customers.
Order processing time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional periods.
Shipping Methods
- We offer standard and Air shipping options depending on delivery location.
- The available shipping methods may vary based on your location and the product quantity ordered.
Shipping Destinations
- We provide shipping all over India.
Estimated Delivery Times:
- Our standard shipping are generally delivered in 3-7 business days.
- Our air Shipping are generally delivered in 2-5 business days.
- Please note that these are estimated delivery times, and actual delivery may vary based on factors beyond our control, such as customs processing, weather and local postal service efficiency.
Tracking Information
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on tracking link we provide.
Shipping Delays
- While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. Roboway is not responsible for such delays.
Missing or Lost Packages
In the rare event that your package goes missing or is lost during transit, please contact our customer service team immediately at info@roboway.com or call us at +91 9041412414. We will work with the shipping carrier to investigate and resolve the issue.
Contact Information:
For any questions or concerns related to shipping, please contact our customer service team at infor@roboway.com or call us at +91 9041412414.